プライバシーポリシー

Privacy Policy

Last Updated: May 9, 2026

Figu Japan operates this store and website, providing you with a curated shopping experience (the "Services"). Figu Japan is powered by Shopify, which enables us to provide our Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall take precedence regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process
When we use the term "Personal Information," we refer to information that identifies, relates to, or can be reasonably associated with you or another individual. It does not include information that is collected anonymously or anonymized so that it cannot be identified. We may collect or process the following categories of personal information (including inferences derived from such information) depending on how you use the Services and your location, as permitted or required by applicable law:

- Contact Information: Name, address, billing address, shipping address, phone number, and email address.
- Financial Information: Credit card, debit card, financial account numbers, payment information, transaction details, payment methods, payment confirmations, and other payment-related details.
- Account Information: Username, password, security questions, and various settings or preferences.
- Transaction Information: Products viewed, items added to cart or wishlist, purchases, returns, exchanges, cancellations, and transaction history.
- Communication Content: Information included in your communications with us, such as when contacting customer support.
- Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage Information: Information regarding your interactions with the Services (e.g., how and when you access the Services, navigation methods).

2. Sources of Personal Information
We may collect personal information from the following sources:

- Directly from You: When you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
- Automatically through the Services: From your device when you use our products/services or visit our website, including through cookies and similar technologies.
- From our Service Providers: When we engage them for specific technologies or to collect/process information on our behalf.
- From our Partners and other third parties.

3. How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:

- Providing, Customizing, and Improving Services: To fulfill our contract with you, process payments, fulfill orders, remember preferences, send account-related notifications, handle returns/exchanges, and provide a tailored shopping experience.
- Marketing and Advertising: To send marketing and promotional communications via email, text, or mail, and to display online advertisements based on your browsing and purchase history.
- Security and Fraud Prevention: To verify accounts, provide a secure shopping experience, and detect/investigate fraudulent or illegal activities. You are responsible for keeping your account credentials secure.
- Communication: To provide customer support and maintain our business relationship.
- Legal Reasons: To comply with applicable laws, respond to legal processes (including requests from law enforcement), and investigate potential violations of our terms and policies.

4. How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:

- Shopify and Service Providers: Vendors who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- Business and Marketing Partners: To provide marketing services and deliver advertisements. For example, we use Shopify to support personalized advertising.
- Direct Instruction/Consent: When you direct or consent to us disclosing information to third parties (e.g., shipping products or using social media logins).
- Affiliates: Within our corporate group.
- Business Transactions: In connection with mergers or bankruptcy, or to comply with legal obligations and protect our rights and the safety of our users.

5. Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information regarding your access and use of the Services to improve their platform. Information you submit may be transmitted to Shopify and third parties located outside your country of residence. Shopify may also use your personal information to provide enhanced features. For more details, please see the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy/app-users).

6. External Service Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Please review the policies of any third-party site you visit.

7. Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

8. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable. Information you transmit to us may not be secure during transit. We recommend avoiding insecure communication channels for sensitive information. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

9. Your Rights and Choices
Depending on your location, you may have the following rights:

- Right to Access / Know: Request access to the personal information we hold about you.
- Right to Deletion: Request the deletion of your personal information.
- Right to Correction: Request the correction of inaccurate personal information.
- Right to Data Portability: Receive a copy of your information or request its transfer to a third party.
- Right to Opt-out of Sale/Sharing for Targeted Advertising: You can opt-out of the "sale" or "sharing" of personal information for targeted advertising. 
- Global Privacy Control (GPC): If you visit our site with GPC enabled, we will treat it as a valid opt-out request for that device/browser.

10. For Residents of the UK or EEA
You may have additional rights, including:
- Right to Object/Restrict Processing: Request that we stop or limit the processing of your information.
- Withdraw Consent: If we rely on consent, you may withdraw it at any time.

11. Complaints
If you are dissatisfied with our handling of personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

12. International Transfers
We may transfer, store, and process your personal information outside of your country. When transferring data outside the EEA or UK, we use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last Updated" date.

14. Contact Us
If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

- Email: figureakatsuki@gmail.com
- Address: 7-36-1 Shimohakusui-kita, Kasuga-shi, Fukuoka, 816-0854, Japan

For the purposes of applicable data protection laws, we are the Data Controller of your personal information.