Legal Notice

Legal Name / Trade Name
Akihiro Okazaki / Figu Japan Alter

Address
7-36-1 Shimohakusui-kita, Kasuga-shi, Fukuoka 816-0854, Japan

Phone Number
+81-90-4260-9317

Email Address
figureakatsuki@gmail.com

Head of Operations
Akihiro Okazaki

Additional Fees
Shipping fees apply to all orders and are calculated at checkout.

Customs Duties and Import Taxes
Customers are responsible for any customs duties, taxes, or clearance fees incurred in their destination country.

Exchanges & Returns Policy
Returns and exchanges are accepted within 30 days of delivery. Items must be returned in their original packaging and condition. Buyers are responsible for return shipping costs. A full refund will be issued once the returned item has been received and inspected.

Delivery Time
Orders are typically processed and shipped within 1 to 3 business days. Estimated international transit time is 7 to 14 business days, depending on the destination and customs clearance.

Accepted Payment Methods
Credit Cards (Visa, Mastercard, American Express, Shop Pay), PayPal, Apple Pay, Google Pay.

Payment Period
Payment is processed immediately at the time of order placement.